Contact Us
We are here to help. Choose the right channel below and our team will get back to you quickly.
🎫 Raise a Support Ticket
For account issues, payments, or match disputes, a support ticket is the fastest way to get a tracked, official response.
Open a Ticket💬 Join Our Discord
Get near-real-time help, match announcements, teammates and giveaways from our active community.
Join ServerCompany Details
- Company Name
- BattleXZone
- Website
- www.battlexzone.com
- Response Time
- Within 24 hours (tickets & email)
- Working Hours
- Mon–Sun, 10:00 AM – 7:00 PM IST · Discord 24/7
Email Us
What do you need help with?
Pick a category to reach the right team faster.
Follow & Connect
Registered Office
BattleXZone
[Office Address Line 1 — Placeholder]
[Office Address Line 2 — Placeholder]
Dhanbad, Jharkhand, 826001
India
Note: The office address above is a placeholder and will be updated with the full registered business address.
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Contact FAQs
Support tickets and emails are answered within 24 hours, and usually much faster during working hours (10:00 AM to 7:00 PM IST, Monday to Sunday). For urgent match-day issues, our Discord community team responds fastest — often within a couple of hours.
Join our official Discord server and post in the support channel with your username and match ID. Match-day issues such as room ID problems are handled fastest there. You can also raise a support ticket, which creates a trackable record of your issue.
First check that your KYC and bank/UPI details are verified. If the payout is still pending beyond the stated processing time, raise a support ticket under the "Withdraw" category or email [email protected] with your transaction ID. See our Withdrawal Policy for full timelines.
Use the matching support category above. Report cheaters through a ticket with screenshot or video evidence, report bugs to [email protected], and raise payment problems through the Wallet Issues category. Every report is reviewed by our team.
Yes. For sponsorships, creator collaborations and partnerships, email [email protected]. For press, interviews and media kits, email [email protected]. For all other commercial enquiries, use [email protected].